PROCESS

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process

In those situations where the client does not have a defined process and has outsourced all responsibility to Element IS Consulting Service for its application packaging function, we employ our internally developed process, which has been field tested utilizing industry best practices. Our process enables us to deliver quality packages to our customer’s standards in a timely manner.

• Requirements Gathering: The application packaging process starts with the gathering of requirements for an application that needs to be packaged and deployed, which includes gathering install sources, installation instructions, software and hardware dependencies, and registration information like license keys.
• Packaging Process: The application is packaged using any tool that uses .MSI technology and is converted to an .msi format to be deployed.
• Customization Process: Customizing of application installs to meet different business unit requirements using transforms, VB scripts and command line options.
• Quality Testing: All the packages should go through a quality process to ensure the package is reliable and deploys with no issues on multiple hardware, OS and enterprise layer configurations.
• Documentation for Deployment: The packaging process is documented and any known issues with the package are also mentioned, which tracks the package change histories, standards and any issues that might affect their performance.
• Project Management and Knowledge Transfer: Projects are managed from initial stages of requirements gathering to the final stage of deployment; knowledge transfer is carried over throughout project management by our consultants.